If you start a renewal and then change the existing policy, what happens?

When a renewal is initiated and then a change is made to the existing policy, the policy change can indeed be added to the renewal if it remains unbound. This means that if the renewal has not yet been finalized or accepted, any modifications to the existing policy can be incorporated before the renewal is completed. This flexibility allows insurers to adjust terms based on current conditions or client needs while still processing the renewal in a streamlined manner.

In this context, if the change to the existing policy is substantial and occurs after the renewal process begins, it can still be accommodated, provided that the renewal has not yet reached a stage where it is considered bound. This integration helps avoid unnecessary duplication of effort, as starting a completely new renewal process would require repeating steps already completed. Maintaining a coherent transition from the old policy to the renewed one, while allowing for necessary updates, is critical in effective policy management and customer service in Guidewire PolicyCenter.